1. Our responsibility
We take your privacy seriously and will process your personal data in accordance with our legal obligations. By personal data we mean any information relating to you, e.g. your name, address and telephone number.
ORLEN Upstream Norway acts as controller with regards to the personal data we collect through our site, meaning that we are responsible for the lawfulness of the processing. If you have any questions relating to data protection and privacy, please contact our privacy coordinator on privacy@orlen.no.
2. Personal data we collect about you
2.1. Just visiting the webpage
We use cookies − small files stored on your device − to ensure proper functioning of our website and improve its quality.
Information about the types of cookies we use is available in the banner (window), which you can access at any time via this link . By continuing to use the www.orlen.no website, agree to the use of necessary cookies.
You can manage your preferences for all other cookies through the banner (accessible via the link above) or by adjusting your browser settings. Please note that the process for modifying browser settings may vary depending on the browser you use; for detailed guidance, refer to your browser’s documentation.
If you consent to all cookies via the banner, your choice will remain valid for 12 months, unless you update it earlier. If you do not give consent, your selection will be stored for 14 days.
2.2. Contacting us
We will never collect more information about you than what you give us. When you contact us we will store the contact information you give us along with your inquiry. The data you give us will only be processed for the purpose of processing and responding to your inquiry, and will not be transferred outside EU/EEA without your approval.
Your data will be deleted as soon as your inquiry is processed and no later than 6 months after we have received it.
We encourage you not to send us any sensitive or special categories of personal data via e-mail, as e-mail is not sufficiently secure.
3. Your rights
You have several rights regarding your privacy. This includes the right to information, access to the data, rectification, erasure, restriction of processing, data portability and the right to object to the processing. You will find more information on these rights on the webpage to The Norwegian Data Protection Authority.
In order to exercise these rights you must contact our privacy coordinator on privacy@orlen.no. We will get back to you no later than one month after we receive your request.
4. Complaints
If you have any complaints regarding our handling of your personal data, you can send a complaint to the Data Protection Authorities. More information at the Norwegian Data Protection Authority webpage.